[Important] Temporary suspension of GNS app points due to security measures
2026.11.10
November 9, 2026
GOOD NATURE STATION
BIOSTYLE Co.,Ltd.
[Important] Temporary suspension of GNS app points due to security measures
We would like to express our sincere gratitude for your continued patronage.
In order to strengthen security measures against the recent surge in unauthorized access and cyberattacks, and to ensure the protection of our customers' valuable personal information and point assets, we will temporarily suspend the acquisition and use of points (hereinafter referred to as "points") in GOOD NATURE STATION official app for the time being.
We sincerely apologize for any inconvenience and trouble this may cause our customers, and we appreciate your understanding.
■ Suspension period
From the time of opening on Tuesday, November 10, 2026, until further notice.
*We are currently conducting security checks and system inspections. We will promptly announce the reopening date via in-store POP displays and our official website as soon as it is determined.
■ Affected Services (Features that will be temporarily unavailable)
- Points awarded when shopping: New points are awarded based on the purchase amount.
- Point discounts at checkout: Use your accumulated points to pay for or receive discounts at the register.
■ Regarding your points balance and regular purchases
Q. Will my accumulated points disappear?
A. [Points will not be lost] Your current point balance will remain available for use after the service resumes.
Q. What happens to points that are about to expire?
A. [We will implement an extension of the expiration date] For points that expire during the suspension period, we will take measures such as extending the expiration date after the service resumes to prevent them from expiring.
Q. Can I make regular purchases and various payments here?
A. [Available as usual] You can use cash, credit cards, and various QR code payment methods as usual.
Q. Will I receive the points for this purchase later?
A. We are unable to award points at a later date during the suspension period. We apologize for any inconvenience this may cause.