FAQ

Questions about accommodation

What time is check-in and check-out?
Check-in is usually from 3 pm and check-out is 11 am.​ ​
※ It may vary depending on the accommodation plan.
Can I leave my luggage before check-in and after check-out?
Yes, we will keep it for free. Please bring it to the 4th floor front.
Can I send clothes and other luggage to the hotel in advance by TA-Q-BIN?
Yes, you can send it. We will keep it until check-in.​ ​
However, raw materials, items, valuables, etc. can not be kept.​ ​
Please do not forget to fill in your "address", "check-in date" and "reservation name (full name)" and send it.
Can you send a courier from the hotel?
Yes, I can send it. Please order at the front desk.
How many days before the stay does it take?
Cancellation fee will apply from the day before the stay. The price is 20% of the room rate, 80% of the day and 100% of non-nights.​ ​
Please settle the payment or visit the hotel.
Can you wish for a high floor or a room with a nice view?
We accept it as a request. Please note that it may not be possible to meet your request depending on the availability on the day.
Can twin beds be attached to each other?
Our twin rooms are all Hollywood type with beds attached to each other.
Do you have connecting rooms?
Connecting rooms are not available. We will prepare a room next to each other upon request.
Do you have a smoking room?
There is no smoking area in the building (site). Smoking is prohibited in the entire building.
Please tell me the amenities in the room.
Mineral water / Japanese tea, black tea, tea set / safety box / electric kettle / air purifier with humidification function / towels (bath towel, face towel, hand towel) / bathrobe (some guest rooms only) / nightwear / slippers / Hair dryer / Shampoo / Conditioner / Body soap / Cotton stick / Cotton

The above items are available.
In addition, we have various rental items to make your stay at the hotel comfortable.

At our hotel, as part of GOOD NATURE efforts to cherish resources, aiming for a "non-disposable society, a recycling society"
Toothbrush / hairbrush / shaver is not available. We appreciate your understanding and cooperation.
(* If you need it, please let us know as it is sold at the front desk.)
Do you have a yukata?
Nightwear is available in the rooms.
Can I use a credit card for payment?
Various credit cards such as Diners, Amex, JCB, VISA, UC, NICOS, Master, etc. can be used.
About accommodation with children
There is no charge for infants and young children, who have a common bed or baby cot (free of charge).​ ​
※ Please contact us in advance if you wish to have a baby cot (free) or bed guard (free).
Is there a smoking area?
There is a smoking area on the 3rd floor of the parking lot building, so please use it.
* From the viewpoint of preventing coronavirus infection, we are currently discontinuing use.
Is there a parking lot?
We will guide you to the parking lot of Good Nature Station.
Please be sure to park at GOOD NATURE STATION (P1) (parking ticket color: green).
(Adjacent Takashimaya parking lot [P2] is not eligible for special treatment)

The parking fee for hotel guests is 3000 yen per night (12:00 on the day to 12:00 on the next day).
Please be sure to show your parking ticket to the front desk at check-in. (If you do not show it, you may not be able to receive the accommodation benefits.)

* A separate fee will be charged for outside of the above hours.
Please note that you cannot enter or leave the warehouse at night (23: 30-6: 30).
* Vehicle width 2m, vehicle height 2.1m
* We do not accept reservations.
* Since the entrance of the adjacent Takashimaya parking lot and the parking lot guidance road are the same, you may be lined up in a line when it is crowded.